A little clarity for your next visit.
Find out how appointment requests work, what happens after you submit an enquiry and where to look for practical details before visiting Shallom.
Three simple steps, no guesswork.
- 01
Send a request
Complete the website form with your name, contact number and, if useful, a preferred day or time for contact.
- 02
Hear from the clinic
Clinic staff review your request and get back to you to discuss availability or suggest the next appropriate step.
- 03
Confirm arrangements
Only the clinic can confirm the final date, time and any preparation details that apply to your visit.
Practical details, when you need them.
Every appointment is different, but a little preparation can help a visit go more smoothly. When your appointment is confirmed, the clinic can advise if there is anything specific you should bring or know in advance.
Location & visiting detailsOpening hours
Please confirm current operating hours directly with the clinic when arranging your visit.
Directions
The clinic is based in Harare. Use the Contact page for map guidance and visiting information.
Your privacy matters
Please do not submit sensitive medical records or detailed symptoms through the website form.
Simple things that can make a visit easier.
Questions worth asking.
Practical answers about using the website and contacting the clinic. Medical questions should still be discussed with a clinician.
01Can I request an appointment on this website?
Yes. The Contact & Appointments page includes a short appointment request form. You can also use the clinic's phone or WhatsApp details once they are fully confirmed on the live website.
02Does submitting the form confirm my appointment?
No. The form starts the process only. A clinic team member still needs to review the request, discuss availability and confirm the final arrangement directly with you.
03What information should I include in the form?
Only basic details are needed: your name, preferred contact details and, if you wish, a preferred date or time. Avoid submitting sensitive medical information through the website form.
04What happens after I send a request?
The clinic reviews the enquiry and follows up to confirm whether the requested time is available or to suggest an alternative. This keeps the process personal and allows the clinic to guide each patient appropriately.
05What should I bring to my appointment?
If relevant to your visit, it may help to bring previous notes, scan results, referral letters, a list of questions, or any records the clinic has asked for. If you are unsure, ask the clinic when your appointment is being confirmed.
06Where is the clinic located?
The clinic is in Harare, Zimbabwe. A verified map and visiting details appear on the Contact page. Exact directions and any entrance guidance should be confirmed directly with the clinic before launch.
07Can I reschedule or cancel?
Yes. Changes should be arranged directly with the clinic using its confirmed contact details. Appointment changes are not handled automatically through the website.
08Is this website suitable for emergencies?
No. The website is for general appointment enquiries and information only. It should not be used for urgent or emergency medical situations.
For non-emergency enquiries only. Do not use this website for urgent medical concerns or send health records through the appointment request form.
Ready when you are.
Choose a contact method or ask the clinic to get in touch about an appointment.